No two organizations are alike. That’s why we’ve made it easy to use Velaro live chat software in any way that fits within your workflow. Access agent chat and reporting from a dedicated desktop client, any modern web browser or even your smartphone or tablet. We give you the tools to thrill customers and drive engagement; you decide how you use them.
Whether you’re a live chat agent engaging with website visitors or a supervisor analyzing data, you can access all of Velaro’s features from any modern web browser. Velaro supports recent versions of Chrome, Firefox, Internet Explorer (9 and higher), Microsoft Edge and Safari.
Prefer to work in a native app? No problem. Install the Velaro Windows app for full access without ever opening your browser. Operating system notifications keep your clients in the loop, even if the chat window isn’t front and center.Download Now
Need to take chats or review data on the fly? Velaro offers iOS and Android native apps, giving agents and supervisors the tools they need to take chats and monitor visitors on their smartphones. Leave the application running in the background and we’ll push notifications when you have new chats, queues, or messages.