Everyone loves a happy customer. But what do you do when confronted with the other end of the spectrum? When you’re at work, you can’t lose your cool when the person on the other end becomes angry, rude, and downright irate.
We can help. Whether on the phone, on a live chat or live help session, or even in person, ensure you have the right strategy the next time you’re contacted by a disgruntled customer.
This infographic delivers tips from our popular blog post, giving you a visual guide to calm your upset customers.
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