For more than a decade, leading universities, colleges and other educational institutions have trusted Velaro for secure, reliable live help solutions. Whether it’s offering financial aide solutions to students or answering parents’ questions, we help you establish and maintain highly efficient lines of communication.
What do Harvard University, the University of Pennsylvania, Syracuse University, the University of Wisconsin-Madison and dozens of other leading institutions have in common? They’ve all turned to Velaro to provide website live help solutions. Our software empowers admissions offices, bursars, financial aide organizations and billing offices across the globe to provide extraordinary service.
A data breach can have dire consequences for an educational institution. Velaro keeps your sensitive data completely secure. Credit card numbers can be obscured, full audit trails are available and everything is protected by 256-bit SSL security and hosted in the Microsoft Azure cloud. Your students and staff trust you – and you can trust us.
When your students, parents and staff need an answer, they can’t wait – particularly if they’re dealing with a financial matter. With Velaro, you never need to worry about whether your live chat system will be available. With rock-solid application architecture, a team of developers on standby and best-in-class hosting, we offer the live help industry’s best uptime. Don’t believe us? You can check for yourself.
In case you’ve missed it, North America is being overrun by the millennial generation. Millennials have now surpassed baby boomers in the workforce, with 53.5 million workers as compared to 44.6 million baby boomer workers. It’s not like this happened overnight, although some companies may feel that way. While we’ve known about this seismic shift for…Read More
It is well known that implementing live chat on your website can increase online sales conversions and improve customer service productivity. However, if you select the wrong chat vendor you may fall short of fully realizing the potential of your investment in live chat. This paper provides some key tips to consider when selecting the…Read More
From proactive admissions engagement to answering student questions, Velaro makes live chat attainable, approachable and manageable for universities, colleges and institutions across the nation.See a Demo Today