Support

With more than 7 years experience and as the leader in live help, Velaro is committed to helping you use our live help solutions to their fullest potential. Here you will find a comprehensive resource for accessing important documents and web pages.

Knowledge Base

Do you have questions about configuration or technical questions? Ask a question about Account Management or the Desktop Application, browse other questions and answers to find one similar to your own, or search them all to find the answer you’re looking for in our Knowledge base.

FAQs

If you can’t find the answer to a feature specific or setup question, try Velaro’s Frequently Asked Questions fact sheet. We’ve compiled a list of our most commonly asked questions for your convenience.

Admin Guide

If you are the administrator on your Velaro account and would like additional assistance, you can download the Velaro Administrators Guide.

Quick Start Guide

To get Velaro’s live help services up and running in no time, download the Velaro Quick Start Guide.