"Velaro's live help system gives the library valuable back-end reports after the fact that allow them to analyze how and when students are using their services." - CampusTechnology.com
Assist Students Online
With more than 10 years of experience, Velaro is the trusted leader in live help for academic institutions. Our products enhance your ability to support students over the Web by providing a comprehensive, easy-to-use communications solution. By offering Web-based click-to-chat, you can assist your website visitors in the way that they are most comfortable communicating: text messaging in real-time. We are the most reliable live help provider on the market, guaranteed.
Increase Enrollment Rates
Recruiters have the ability to monitor the university website and cultivate interest in prospective students by proactively inviting them to chat . These proactive chat requests can be initiated automatically, manually or both as your agents deem appropriate.
Our reliability is depended on by major universities across the country, including: Duke University, the University of North Carolina at Chapel Hill, the University of Wisconsin, Indiana University, and more.
Streamline Admission
With Velaro Live Help you can co-browse with applicants, and assist them in filling out forms. Use the Velaro desktop agent to push Web pages and forms to website visitors. Additionally you can transfer files directly to anyone visiting your site in real-time.
Online Library Research
Velaro offers the most robust live chat product in the live help industry. We offer every feature that you will possibly need, all in the most stable and secure environment available. Leverage live chat to assist students in real-time. It’s no secret students are crunched for time. Utilizing our live chat tool allows you to offer live assistance 24/7/365.
And Much, Much More…
Additionally, the Velaro Live Help Solution has been implemented in University Tech Departments to assist students in need of technical assistance. Velaro’s remote desktop has enabled colleges to leverage the Internet to provide real-time support to enrolled students.