For online retailers, the busy season is a time that shines a spotlight on issues with customer service, the website and the ordering process. Use these tips to make sure you are ahead of the game and prepared to maximize on the revenue potential for your busy season.
- Be Proactive about Out of Stock Items
Having the right backup plan with alternate items can make your customers feel like they hit the jackpot, instead of upset that you ran out of what they wanted.
- Rush-Proof Your Website
During busy seasons novice online shoppers will be using your website. Is your online ordering process idiot proof?
For more practical advice on how to drive more revenue, download our free guide now.