Live Chat for Academic Institutions
Assist Students Online
With over seven years of experience, Velaro is the trusted leader in live help and live support web-based chat. Our products enhance your ability to support students over the web by providing a comprehensive, easy to use solution. Our live support web-based chat offers educational institutions the ability to assist website visitors in real-time.
Velaro consistently maintains 99.98% or better uptime. We are the most reliable live help provider on the market, guaranteed.
Increase Enrollment Rates
Our reliability is depended on by major universities across the country, including: Duke University, UNC Chapel Hill, University of Wisconsin, Indiana University East, and more.
Recruiters have the ability to monitor the university website and cultivate interest in prospective students by proactively inviting them to chat . These proactive chat requests can be initiated automatically, manually or both as your agents deem appropriate.
Streamline Admission
With Velaro Live Help you can co-browse with applicants, and assist them in filling out forms. Use the Velaro desktop agent to push web pages and forms to web site visitors. Additionally you can transfer files directly to anyone visiting your site in real-time.
Online Library Research
Velaro offers the most robust live chat product in the live help. We offer the most features in the industry. Leverage live chat to assist students in real-time. It’s no secret students are crunched for time, utilizing our live chat tool allows you to offer live assistance 24/7/365.
And Much Much More…
Additionally the Velaro Live Help Solution has been implemented in University Tech Departments to assist students in need of technical assistance. Velaro’s remote desktop has enabled colleges to leverage the internet to provide real-time support to enrolled students.
