Real Time Visitor Monitoring
Velaro’s Real-time visitor monitoring provides you the competitive advantage by providing deep insight on how your visitors are accessing your website. With real-time visitor monitoring, you can increase customer loyalty and satisfaction while improving your competitive advantage with faster, more reliable web experiences.
Visitor Monitoring
Visitor Information
View a real-time summary of each visitor‘s information, including browser information, previous live customer support chats, previous survey responses, and the path by which they navigate your website.
Geographical Locator Service
Display the country, city, ISP, telephone area code, and business name of each visitor. Velaro’s demographic data is constantly updated, ensuring you receive the most recent demographic data available on the web.
Referral Information
See exactly where your visitors are coming from. Velaro shows you all referral information for each visitor.
Search Engine Integration
See the search engines visitors came from and what keywords they used to find you. Velaro integrates with all the major search engines.
Proactive Chats
Proactively initiate live support with any website visitor.
Auto-Initiate Chats
Auto-initiate a live customer support request after a visitor has been on a page for a specific amount of time. With Velaro you can also control how often to display an auto-initiated chat.
Popup Blocker Aware
Velaro’s pro-active and auto-initiated chat requests effectively bypass any pop-up blocker technology.
