Products & Services

Velaro’s product suite intelligently learns, engages and reacts to your customers. This makes Velaro the choice solution for leading B2B and B2C companies and with over 8 years of experience we’re trusted by thousands of large and small companies.

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Small Business

$52.95 agent/month

or

$499.95 agent/year (19% off)

Get Started

Enterprise

$149.95 agent/month

or

$1559.95 agent/year (15% off)

Get Started

Livefluence

Speak with an Account Manager

Get a Quote
Click to Chat & Click to Call (more info)
Simple quick-start wizard Yes Yes Yes
Web based forms that match your corporate brand Yes Yes Yes
Department / skills based routing Yes Yes Yes
Inbound chat / call queue based routing Yes Yes Yes
Proactive chat invitations Yes Yes Yes
128-bit SSL Security Yes Yes Yes
Role based Security Yes Yes Yes
Advanced reporting Yes Yes Yes
Premade messages Personal Personal & Shared Personal & Shared
Post-chat satisfaction surveys Yes Yes Yes
Push-page and agent-to-visitor file transfer Yes Yes Yes
Enterprise security   Yes Yes
Call center utilization reports   Yes Yes
Advanced inbound chat routing   Yes Yes
Real-Time Visitor Monitoring (more info)
Advanced geo-targeting Yes Yes Yes
Search engine and keyword reporting Yes Yes Yes
View previous chats and survey submissions Yes Yes Yes
Integration with third party applications 1* Yes Yes
Surveys (more info)
Stand-alone HTML surveys Yes Yes Yes
Fully integrated into our click-to... products Yes Yes Yes
Comprehensive survey reporting Yes Yes Yes
Co-Browsing (more info)
Co-navigate web site with your visitors   Yes Yes
Shared page and form fill  Yes Yes
Applet free! Requires no downloads   Yes Yes
Web Traffic Analytics(2*) (more info)
Advanced off-line visitor reporting Yes Yes Yes
Visitor page navigation histories Yes Yes Yes
Search engine and keyword analysis Yes Yes Yes
Campaign and transaction tracking   Yes Yes
Out-of-box Third Party Integration(1*) (more info)
Salesforce.com Yes Yes Yes
Netsuite.com Yes Yes Yes
Vonage Yes Yes Yes
Email Center Pro Yes Yes Yes
Sugar CRM Yes Yes Yes
Google Analytics Yes Yes Yes
AspDotNetStorefront Yes Yes Yes
Twilio Yes Yes Yes
CallWithUs.com Yes Yes Yes
NetApplications/HitsLink Yes Yes Yes
Custom Integration (more info)
Automated data exchange to your apps   Yes Yes
Developer API access   Yes Yes
Extended Desktop integration   Yes Yes
Rules, Invitations, and Alerts(3*) (more info)
Advanced pro-active chat invitations Yes Yes Yes
Customer segmentation   Yes Yes
Real-time alerts and notifications   Yes Yes
Content Targeting     Yes
Web Conferencing (more info)   Yes Yes
Conversion Tracking - Progression Analytics(3*) (more info) Yes Yes Yes
 

Small Business

$52.95 agent/month

or

$499.95 agent/year (19% off)

Get Started

Enterprise

$149.95 agent/month

or

$1559.95 agent/year (15% off)

Get Started

Livefluence

Speak with an Account Manager

Get a Quote
 
  • 1* - Access to all third party applications may not be available depending on subscription level.
  • 2* - 10,000 hits per month for SMB, 100,000 hits per month for Enterprise.
  • 3* - Number of rules and transactions allowed may vary based on subscription level.