Velaro Press Releases.
Velaro Wins Live Support Directory Excellence Award for Second Year in a Row
BALTIMORE, MD (AP/PREWEB) – December 19, 2005
For the second year in a row, Livechatdir.com, an independent resource for customers researching live help and customer support solutions, has awarded Velaro, Inc. their award for excellence. Livechatdir.com continually ranks live help vendors on three primary criteria: breadth of functionality, reliability, and cost effectiveness.
“For two years now, Velaro has continued to provide a best-in-class, live web based chat solution. Velaro’s innovations over the last year have provided marked improvements in their ability to support large organizations that require enterprise class live help and real-time visitor monitoringsolutions.” says Arjun Agarwal, Owner and Editor of LiveChatDir.com. "Velaro has rock solid features built using XML RPC technology which make it one of the fastest and most stable live help solutions available. It has the least browser requirements and is truly an Enterprise Class Software that just delivers. "
As one of the original customer interaction management vendors, Velaro’s live help service helps customer’s world wide increase online sales, improve customer service, and reduce costs. "After evaluating a number of live help vendors, we chose Velaro for their ability to meet the exact needs of our organization", says Jeff Mason at Artifact Network, Inc., "Velaro's service, along with their long standing history of providing live help services made them an easy choice for us."
“We are once again honored to be recognized by LiveChatDir.com.” says Alex Bloom, President of Velaro, “In 2005, Velaro tripled the number of customers subscribing to our enterprise class live help services. As we continue to innovate in 2006, we look forward to continuing our record of excellence and making the online experience for our customer’s website profitable and cost effective.”
About Velaro
Founded in 2000, Velaro, Inc. provides online conversion solutions that bring consumers and businesses closer together. Velaro offers a product that is highly comprehensive, with 99.98% uptime guaranteed, and is proven to increase sales and reduce customer support costs. This has made Velaro the solution of choice for leading companies in a variety of vertical industries. If you'd like more information, please contact Chad S. Ritchie at 800.9.VELARO x741. For a free trial of Velaro please visit http://www.velaro.com/