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Velaro Solidifies Leadership in Live Help Market

BALTIMORE, MD (AP/PREWEB) – March 6, 2005

Velaro expanded its leadership position by adding over fifty new customers in the last quarter of 2004. Customers including Batteries.com, Mayo Federal Credit Union, Health.org, and MyFax.com all picked Velaro as their live help vendor of choice. With the addition of these customers, and two independent reviews recognizing Velaro's service for excellence, Velaro has become a recognized leader in providing live help and online chat solutions.

"We evaluated a number of vendors before choosing Velaro as our live help solution provider", says MyFax.com. "In the end, Velaro provided us with the most appropriate set of features that many of the other vendors simply did not have. Since deploying Velaro to our site, we have recognized a dramatic improvement in customersatisfaction."

"Velaro is proud of our achievements in 2004. While we have been offering live help solutions for over five years, 2004 provided Velaro with tremendous growth as a result of our version 4.0 release early in the year. We believe the fact that we offer a very mature, reliable, and cost effective service is responsible for our successes." says Jasen Fici, CEO of Velaro.

About Velaro

Founded in 2000, Velaro, Inc. provides online conversion solutions that bring consumers and businesses closer together. Velaro offers a product that is highly comprehensive, with 99.98% uptime guaranteed, and is proven to increase sales and reduce customer support costs. This has made Velaro the solution of choice for leading companies in a variety of vertical industries. If you'd like more information, please contact Chad S. Ritchie at 800.9.VELARO x741. For a free trial of Velaro please visit http://www.velaro.com/