"Velaro is a life-saver. Thanks for providing such an impeccable solution to meet our live chat needs."
- oDesk.com
Our Top Brands Started with A Pilot:
Get a customized pilot to meet the unique needs of your business. Power your pilot with a team of world-class Success Management experts in live chat implementation, support, development and performance. Oh, and conduct it on the most advanced platform available.
Whether you need to test the waters with 5 agents or 5,000, we've got you covered.
Why Velaro?
Velaro has brought award-winning enterprise live chat to the top brands in the world for over a decade, and they all started with a pilot. During this period, we work with each client to develop a tailored implementation strategy that is carefully aligned with the unique needs of your business.
Success Matters
At Velaro, your success is our top priority. Through our complimentary Success Management program, you gain exclusive access to a team of dedicated Support, Implementation, Development and Performance professionals. Your Success Team ensures that your live chat implementation follows best practices regarding chat staffing, website integration, conversion optimization and intelligent engagement techniques.
In addition, your Success Manager conducts routine performance checkups and recommends ongoing incremental improvements to help maximize your return on investment.