Third Party Integration
In today’s competitive and dynamic business environment, applications and Integrated Collaboration environments have become imperative for organizations that need to maintain their competitive advantage. Velaro’s Application Integration allows you to link all your different applications together.
Application Integration
Pass Custom Information Into Velaro
For example you can pass in log-in IDs of people accessing your website into the Velaro desktop agent.
Integrate 3rd Party Web Services
You can immediately track users by their IP address and match that to your 3rd party tool, such as Netsuite or SalesForce, providing you real-time access to users account information.
Post-Chat Actions
Chats can be exported directly into XML for any custom or 3rd party tools. Additionally the XML can be posted to an HTTP address.
Our Supported Third Party Integrations
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