SugarCRM Integration

With Velaro’s out-of-the-box SurgarCRM integration capabilities, you can create leads, contacts, support cases and save them to SugarCRM right from the Velaro chat window. When visitors chat with agents on your site, the conversation can be passed directly from the chat back into SugarCRM. Using SugarCRM integration, you can create leads right from the chat window and archive chat transcripts. Not only that—but you can also immediately track users by their IP address and match that to SugarCRM, providing you real-time access to users account information.