NetSuite Software Integration

With Velaro’s out-of-the-box integration with NetSuite software, you can create leads, contacts, support cases and save them to NetSuite right from the Velaro chat window. When visitors chat with agents on your site, the conversation can be passed directly from the chat back into NetSuite. You can create leads right from the chat window and archive chat transcripts directly to your NetSuite software. Not only that—but you can also immediately track users by their IP address and match that to NetSuite, providing you real-time access to users account information.