ASP Live Chat and AspDotnetStorefront
In a perfect world, your agents could take chats with your customers, pull CRM records, and view shopping cart items in one place. That is the power of ASP live chat in Velaro’s Agent Desktop. We provide your agents with the complete picture of every visitor on your ASP.net driven website, including integrating with your ASP shopping cart.
We do custom ASP live chat integrations with any commercial off-the-shelf software or in-house shopping cart application. We offer an open API and custom application tabs.
ASP Live Chat Features in Action
Aside from the obvious benefits of giving your agents invaluable information on your customers, it also allows you to:
- Send tailored invites for up-sell items based on a visitor’s cart
- Send tailored invites for cross-sell items based on a visitor’s cart
- Offer discounts and promotions to customers based on shopping cart value
- Quickly identify high value customers
- Track shopping cart marketing campaigns with Livefluence
We’ll work with you and your team to set up invitations, set up the sales rules under which to send invitations, and work with your agents to ensure they understand all the information we present to them.