Customized Invitations
While most of your invites will be focused on requesting the visitor to chat with one of your agents, in reality you are only limited by your imagination. Because you control the HTML that is displayed within the invite, you can customize the invitations for anything you want. Perhaps you want to create an invitation that offers the customer a coupon, or maybe you want to display a special offer to certain customers takes them to a new Web page if they accept the offer. All this and much more can be easily accomplished with Velaro’s Custom Invitation library.
Features in Action
Automated chat invitations work in conjunction with powerful engagement tools that can be set up quickly and easily by administrators from within the control panel. Simple or advanced customized business rules can be assigned to each automated invitation to target visitors based on their actions on the website, keywords used through search engines, demographics, custom information, and much more.
Learn More About Intelligent Engagement
In order to prevent you from alienating your customers, Velaro recommends keeping the size of invitations to 400px width and 200px height. Additionally, the customer should be able to close the invitation easily if they are not interested.