Campaign Area Start a Pilot

Industry Leading Chat Encryption Enterprise Security and

Velaro delivers peace of mind through state-of-the-art physical, network, server, application and data security that ensures your live chat data remains private, available and secure. We commit extensive resources to ensuring that our security infrastructure is world-class, including ongoing threat assessment, constant monitoring of production systems, rapid deployment of the latest security technologies, and the use of highly scalable and redundant online infrastructure. Velaro’s hardware and software architecture is fully redundant with fail-over capabilities.

Chat Encryption Features in Action

Many of our customers are taking advantage of the following chat encryption and other security features:

  • Disable visitors ability to e-mail transcripts
  • Disable agents ability to send files during chats
  • Archive chats for later retrieval or delete them
  • Force agents to log in via secure SSL channel
  • Encrypt all chat transactions when archived in Velaro databases
  • Disable agent-to-agent chats

While these standard options come with every Velaro Live Chat Enterprise account we are aware that you may require certain custom chat encryption and security features for your organization.

In addition to our industry leading enterprise security customers can set login restrictions by entering a valid list of IP addresses that your agents are allowed to log in from using their Velaro Desktop Application.

 

What our customers are saying about our Chat Encryption and Enterprise Security: