Comprehensive Reporting Leads to Success

Check out the best live chat reporting features!

Live chat can increase online sales conversions and customer service productivity. But to reap the rewards of live chat you need to use it effectivelyand this requires comprehensive, real-time reporting. Velaro provides a multitude of “out of the box” reports. Below are some of Velaro’s newest additions, detailed in this free brochure:

  • Account Utilization
  • Agent Utilization
  • Key Performance Indicators
  • Real-time Activity Feed
  • Progression Monitoring
  • Conversion Tracking
  • Customer Satisfaction
  • Service Level Performance

Learn how Velaro’s management dashboard can help make your live chat efforts more effective and profitable. Download our reporting brochure now.

Fill out the form below to get the brochure – and our top five live chat agent training tips as a free bonus!