Our Team

Alex BloomFounder & President

Being a serial entrepreneur, Alex previously founded 180Net Incorporated and was a co-founder of Harmony BBS and Sequoia Software. Alex is a veteran in the tech industry. His design solutions have helped world-class companies like AT&T, General Electric, Home Depot, Vanguard Healthcare, Duron Paints and Lucent Technologies. Alex graduated from SUNY with a dual degree in computer science and business information systems. When he’s not in the office, Alex can be found playing billiards, hanging around at comedy clubs, trying out restaurants or developing new businesses.

Chris ChildersSenior Vice President

Chris is a results-oriented software executive with 18 years of experience in product management, software sales and team management. Before joining Velaro, he worked as a Senior Business Development Manager at Microsoft and held roles at AVIcode in product management and business development. Prior to working with AVIcode, Chris co-founded Artifact Software, where he led product management and was instrumental in building its first generation product. He also served as Director of Product Management at Sequoia Software and Senior Technical Evangelist at Citrix Systems. When he’s not working, Chris enjoys spending time with his wife and daughter and cycling the back roads of Maryland.

Derrick HarrisVice President of Product Development

Derrick has more than 16 years of application development experience. Before joining Velaro, he developed virtual training systems for the United States Air Force and Marine Corp. As Vice President of Product Development, Derrick is responsible for maintaining Velaro’s role as an industry leader by delivering the most secure, innovative live help application available.When he’s not at his desk, Derrick likes working on cars, developing codes and brainstorming game-changing ideas.

Jeff MasonVice President of Marketing

With more than 20 years of technology marketing experience to Velaro, Jeff oversees Velaro’s entire marketing function. Prior to joining Velaro, Jeff served as Vice President of Marketing for Social Solutions and co-founded Artifact Software. He was also a member of Sequoia Software’s executive management team, where he served as Vice President of Corporate Communications and Vice President of Marketing. When Sequoia was acquired by Citrix, Jeff served on the company’s management team and established Citrix Solutions Marketing Group. Jeff has a passion for improving the impact of the non-profit sector. He founded and chairs the Alliance for Effective Social Investing. He also serves on the boards of the Superstar Foundation and PerformWell.

Rob SeeleyDirector of Support and Implementation

As Director of Support and Implementation, Rob oversees new client implementation in conjunction with our Success Management team. His passion for new technologies is apparent in his superior customer support and quality product demonstrations and trainings.Prior to joining Velaro, Rob graduated from UMBC with a degree in business technology administration and worked as a Senior Product Support Analyst for Micros Systems, Inc. When he’s not at work, Rob can be found on the golf course or rooting for his favorite Baltimore teams, the Ravens and Orioles.

Jasen FiciFounder & Chief Technology Officer

Before founding Velaro, Jasen was one of the founding members of the management team at Sequoia Software, where he served as the Vice President of Marketing for seven years. He also served as the Chief Technology Office at Artifact Software. Jasen has more experience than anyone in the industry. His dual expertise in technology and marketing gives him an advantageous perspective for the future of the company. When he’s not in front of his computer, Jasen can be found on the tennis court.

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