Velaro Hosts Free Webinar for E-commerce Holiday Sales
BALTIMORE, Maryland – September 9, 2008
Velaro, the multi-award winning live help provider, today announced that the company will host a free live webinar, “Take Back Your Customers this Holiday Season ” on September 23.
As consumers pull back spending, holiday sales are expected to grow at the slowest rate since 2001. The hour-long webinar focuses on how E-commerce merchants need to interact with customers at critical conversion points. During the free webinar the e-commerce experts at Bluegrass Promotional Marketing will provide tips on increasing cross-sell and up-sell rates by enabling sales teams to push relevant, timely and personalized offers to the right customer at the right time.
“E-commerce companies are realizing that pushing one-way information through a static web site just doesn’t cut it in today’s Web 2.0 world. They’re losing customers to competitors who have live help tools in their arsenal,” Joshua Palmer of Bluegrass Promotional Marketing.
“Our webinar will show online retailers how to interact with customers at critical times in the sales process,” Alex Bloom, President of Velaro, continues, ” From initiating a chat session with idle customers, to enabling rules based coupon offers for high-value visitors at critical purchase points. Online retailers must have well thought out engagement processes to compete in today’s marketplace.”
Following are details on the free webinar:
Take Back Your Customers this Holiday Season
Date/Time: Tuesday, 23 September, 2008 / 2:00pm Eastern
Speakers: Alex Bloom, Velaro. Joshua Palmer, Bluegrass Promotional Marketing
Description: Do not lose another customer to a competitor who has implemented a live help solution. Consumers expect their online shopping experience to provide the same or better benefits as shopping in the store. If they have questions, retailers need to have the ability to chat with them immediately. If web site visitors need help with their shopping carts they will abandon at a higher rate unless the retailer enables such technologies as live chat, rules based content targeting and co-browsing.. This free webinar focuses on showing E-commerce merchants how to interact with their web site visitors in real-time.
To register, go to: http://www.velaro.com/webinar/?cid=238
About Bluegrass Promotional Marketing
Founded in 1995, Bluegrass Promotional Marketing is a full-service promotional marketing firm and a leader in the promotional products industry. Over the last decade we have grown from a start-up company to one with revenues in excess of $20 million.
Bluegrass’ corporate headquarters are located in Charlotte, North Carolina and supported by three strategically located branch offices in Denver, Houston, and Seattle. Additional market coverage includes: Chicago, Louisville, Nashville, New York, Raleigh, San Jose and St. Louis.
About Velaro
Velaro is the solution of choice for leading companies such as LG, T-Mobile, Toro, Improvements Direct, Skillsoft, American Bath Factory, Taylor Corporation, Experian, Epicor, and Livemercial. For more information about Velaro’s online conversion management solution, visit http://www.velaro.com/webinar/?cid=238
