Category: Tip of the Month
Tip of the Month
While attracting visitors to your website is essential for any online business, too often businesses neglect how visitors are treated once they’re arrive at a site. If you owned a brick-and-mortar establishment, would you let your customers go 15 minutes without being attended to? Probably not. So why should the rules be any different in e-commerce?
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May I help you today?
How was your dinner?
Would you like to try that on?
Are you looking for something in particular?
Anyone who has worked in the service or retail industry knows some combination of the above phrases well. They are the staple of initiating contact with a customer or potential customer. For centuries brick and mortar stores have fashioned job descriptions with words titles such as clerk, sales associate, waiter, customer service person, concierge, and countless other names. With each name came the clear and succinct goal: take care of the customer while they are walking around my shop.
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The Velaro Agent Desktop is designed to be customized to your needs. As such, you can quickly and easily sort visitors by any column header.
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