Archive for December, 2009

LG Electronics Revs Up Customer Service with Velaro ‘Click to Chat’ Service

Tuesday, December 8th, 2009

More Companies Turning to Click-to-Chat Technology for Customer Satisfaction
BALTIMORE, December 8, 2009 — Velaro, Inc., developer of the multi award-winning live chat product, today announced LG Electronics’ customer service division in the United States has deployed Velaro’s “Click-to-Chat” service.  With the addition of Velaro’s Click-to-Chat capability, LG Electronics has gained a number of [...]

Velaro 60 Second Setup: Click to Call using Aptela

Tuesday, December 1st, 2009

Check out Velaro’s latest 60 Second Setup Video on how to integrate your existing Aptela Hosted VoIP Phone service with Velaro’s Click-to-Call service.  We’re very excited about our new integration with Aptela, we are long time customers of their Hosted VoIP Phone service and we’re proud to be offering an integration point to other Aptela [...]

Velaro Announces Integration with Aptela

Tuesday, December 1st, 2009

Aptela and Velaro Join Forces to offer Aptela’s hosted phone service for Velaro’s Click-to-Call feature
BALTIMORE, MD December 1st, 2009 – Velaro Inc., an award-winning Click-to-Chat and Click-to-Call software solutions company, today announced integration between Velaro’s Click-to-Call Software as a Service (SaaS) and Aptela’s hosted phone service. This integration allows small and medium-sized businesses to take [...]

Velaro 60 Second Setup: Schedule Chat Times

Tuesday, December 1st, 2009

With Velaro’s new Schedule Chat Availability feature, you can schedule specific times for offering live chat on your website.  This can be done at the site or department level, check out our latest 60 Second Setup video to learn more about Velaro’s Live Chat Availability Schedule:

Read Velaro’s Live Chat Schedule knowledge base article.