Velaro News and Events

LG Electronics Revs Up Customer Service with Velaro ‘Click to Chat’ Service

December 8th, 2009 by csritchie Posted in Press Releases

More Companies Turning to Click-to-Chat Technology for Customer Satisfaction
BALTIMORE, December 8, 2009 — Velaro, Inc., developer of the multi award-winning live chat product, today announced LG Electronics’ customer service division in the United States has deployed Velaro’s “Click-to-Chat” service.  With the addition of Velaro’s Click-to-Chat capability, LG Electronics has gained a number of [...]

Velaro 60 Second Setup: Click to Call using Aptela

December 1st, 2009 by csritchie Posted in Velaro 60 Second Setup

Check out Velaro’s latest 60 Second Setup Video on how to integrate your existing Aptela Hosted VoIP Phone service with Velaro’s Click-to-Call service.  We’re very excited about our new integration with Aptela, we are long time customers of their Hosted VoIP Phone service and we’re proud to be offering an integration point to other Aptela [...]

Velaro Announces Integration with Aptela

December 1st, 2009 by csritchie Posted in Press Releases

Aptela and Velaro Join Forces to offer Aptela’s hosted phone service for Velaro’s Click-to-Call feature
BALTIMORE, MD December 1st, 2009 – Velaro Inc., an award-winning Click-to-Chat and Click-to-Call software solutions company, today announced integration between Velaro’s Click-to-Call Software as a Service (SaaS) and Aptela’s hosted phone service. This integration allows small and medium-sized businesses to take [...]

Velaro 60 Second Setup: Schedule Chat Times

December 1st, 2009 by csritchie Posted in Velaro 60 Second Setup

With Velaro’s new Schedule Chat Availability feature, you can schedule specific times for offering live chat on your website.  This can be done at the site or department level, check out our latest 60 Second Setup video to learn more about Velaro’s Live Chat Availability Schedule:

Read Velaro’s Live Chat Schedule knowledge base article.

Video Review – Velaro Rated #1 by TopTenREVIEWS

July 21st, 2009 by csritchie Posted in Velaro Updates

Top Ten Reviews Rates Velaro #1 in Live Chat

July 9th, 2009 by csritchie Posted in Press Releases

Velaro dominates the top competitors in this year’s independent Click-to-Chat review
Velaro, the leading online click-to-chat and click-to-call software provider, was rated the #1 live chat service in an independent review by Top Ten Reviews. Velaro’s service, which directly increases a web site’s ability to convert browsers in to buyers, won the gold award for best [...]

7 Tips for Increased Click-to-Chat Lead Generation

June 23rd, 2009 by csritchie Posted in Velaro Updates

1. Easy to find Click-to-Chat Buttons
Your Click-to-Chat buttons should always be placed tastefully and prominently on your web pages.  Live chat works best when it compliments the site and keeps customers focused on their visit.  The last thing you want is a customer coming to your site with every intention to buy and then getting [...]

Velaro and Palo Alto Software Announce Integrated Solution

June 12th, 2009 by csritchie Posted in Press Releases

Click-to-Chat + Email Management = A Powerful Combination
Baltimore, MD and Eugene, OR, 12th June 2009 – Velaro and Palo Alto Software announced today an integration between Velaro’s award-winning click-to-chat Software as a Service (Saas), and Palo Alto Software’s Email Center Pro, a Web 2.0 Software as a Service email management tool.
“This partnership helps bring incredible [...]

Velaro's Small Business Initiative: Free Live Chat for 90 Days.

November 4th, 2008 by Velaro Posted in Velaro Updates

Just a friendly reminder to everyone.  Velaro is offering free live chat to qualifying small businesses for 90 days.  No strings, no credit card required.  Simply fill out the form and your account is created.  And remember, free training and free support are always included with any Velaro service.
Learn more: http://www.velaro.com/HolidayEdge

Miss the Velaro Radio Interview?

November 3rd, 2008 by Velaro Posted in Velaro Updates

Listen to the podcast: http://tinyurl.com/velaroradio
To learn more about the Small Business Promotion, check out: http://velaro.com/HolidayAdvantage