Click to Chat

Click to Chat is Velaro’s flagship feature and the primary reason we’ve won so many live help awards. The reason it’s so highly regarded is because it is more than just software on your website; it’s a touch point for you and your customers. When used properly, you have the opportunity to increase sales, improve customer satisfaction, and reduce website attrition.

Benefits of Click to Chat

Proactively communication with your customers is the most proven method for increasing sales and conversions on your website. With Click to Chat solutions, your website will have all the communication benefits of a traditional brick-and-mortar store. This live chat software, will let you greet customers when they visit, answer their questions, and offer them the advice they need to increase their own sales and customer satisfaction.

Enter the Cloud – Software as a Service

Velaro is a completely hosted and secure Software as a Service (SaaS) solution. Since we provide Click to Chat virtually in the cloud, there is no software for you to maintain. The only thing your website visitors need is a web browser. It’s really just that simple. Our service includes free and regular updates for your service and the assurance that we are continuously pushing our technology to new limits so that your own company continues to grow.

Award-Winning Click to Chat Technology

Velaro has won numerous awards since the inception of our company in 2000—including independently rated Live Chat Vendor of the Year Awards in 2005, 2006, 2008, 2009, 2010. This is all possible because we are fully committed to providing your business with the very best live chat and live help service available on the market.