velaro

Desktop Application

 

^{1. Agent Chat Window 2. Visitor Monitoring Window 3. Premade Message Window}

Visitor Chat Windows

 

^{1. Mulit-language Window 2. Visitor Chat Window 3. Proactive Chat Window}

Administrative Forms

 

^{1. Account Utilization 2. Report Chat 3. Agent Satisfaction Window}

 

^{4. Agent Utilization 5. Chat Archives 6. Click-to-Call}

 

^{7. Departments 8. Enterprise Integration 9. Form Customization}

 

^{10. Role Based Security 11. Web Analytics 12. Workflow}

 

^{13. Workflow Set-up}