Live Chat Features.
LIVE HELP · SHARED PREMADE MESSAGES
Shared Premade Messages
With shared premade messages agents minimize typing and push a consistent corporate message to visitors without making them wait. Pre-made messages may contain embedded HTML, embedded images, or links to downloads, FAQ's and web pages.
» Call Centers
Remove the need for agents to be fully knowledgeable in every area of the company's expertise.
» Message Categorization
Categorize pre-made messages, then arrange by department and all updates will replicate to all agents.
» Push Pages
Store URL’s to downloadable files, specific knowledge-base entries, or any URL an agent would like to push to a visitor.
» Ordering
Organize and display all of your shared premade messages and categories to your agents in a specific order.
ENTERPRISE CHAT
» 99.98% Up-time guaranteed
» Dedicated support is included
» Built for multi-agent companies