Live Chat Features.
LIVE HELP · CO-BROWSING
Co-browsing
With Velaro’s Co-browsing your agents share the same web session as your visitors including form-fill support, mirrored shopping carts and even private portions of your website. Co-Browsing offers your online visitors hands-on assistance whenever they need it.
» Form Fill
An agent can type information into any form on your site and it will automatically be updated on the visitor's screen.
» Security
Co-browse works flawlessly on both standard and secure pages without compromising security because Velaro never uses Java, applets, or any other add-ons.
» Mirrored Shopping Carts
Agents can assist visitors by adding or removing items to their shopping carts in real-time.
» Private Websites
Even if your visitor has logged in to a private portion of your web site, your agent still sees exactly what the visitor sees.
ENTERPRISE CHAT
» 99.98% Up-time guaranteed
» Dedicated support is included
» Built for multi-agent companies