June 26, 2012
Want a few tips to generate more leads and boost sales? Here are a few suggestions, old and new, to get you started or help you rethink your strategy. 7 Ways To Generate Sales Leads Online Stay in Touch with a Newsletter- Though newsletters typically don’t bring in new customers, they increase the odds that… Read More
March 15, 2012
We are excited to announce that Velaro has integrated with Get Satisfaction to create the single most powerful online customer support tool available. The potent combination of our award-winning live chat software with Get Satisfaction’s unique customer-driven community knowledgebase has reinvented the way businesses will use their online presence to increase conversion rates and ensure… Read More
April 26, 2011
Among the myriad ways live help improves your ability to interact with your customer base, here are two very simple features that give you insights into your customer needs and how effectively you are serving them.
February 15, 2011
The tools you use to interpret live chat data can make or break your business decisions. At Velaro, our system gives you the most flexible, comprehensive, and easy-to-use reporting in the industry. In this series, we’ll guide you through our reporting tools, helping you see the value of your live help service through real data.