3 Things Every Business Needs To Succeed & How You Can Get Them
May 2, 2013
Every business wants to be able to do the following: Increase sales – A no-brainer. Everyone wants to sell more. For online businesses it is ... Read More
May 2, 2013
Every business wants to be able to do the following: Increase sales – A no-brainer. Everyone wants to sell more. For online businesses it is ... Read More
April 11, 2013
Live chat has a great deal to offer an organization. With it you can increase online sales conversions and customer service productivity as well ... Read More
March 19, 2013
So we all know that using live chat can increase online sales conversions and improve customer support productivity. But how do you know if you are using live chat effectively? Do you have the right information you need to manage the performance of your live help function? If you don’t then you’re probably not maximizing… Read More
January 21, 2013
Proactive chat is not a new idea. Consider the following: when you go to a restaurant, do you prefer the waitress who comes around and fills your ... Read More
January 15, 2013
Proactive chat is more than just sitting and waiting for your customers to come to you with problems. It is reaching out to customers before you ... Read More