Customer Service & The Business Live Chat King
July 30, 2014
Recently, a survey conducted by the Harris Poll found that poor customer service costs Americans $108 billion a year. An example of the poor ... Read More
July 30, 2014
Recently, a survey conducted by the Harris Poll found that poor customer service costs Americans $108 billion a year. An example of the poor ... Read More
July 17, 2014
Occasionally, we’re asked: “Is live chat worth it?” Full disclosure: We’re partial to live chat. Actually, we’re passionate about it. Of course, ... Read More
July 9, 2014
Essential to every business is the ability to address customer concerns in a ... Read More
July 2, 2014
“This call may be recorded for quality and training purposes.” – Customer Service Lines Everywhere Tracking customer service interactions ... Read More
