Enhanced Premade Messages, Survey Emailing and More…

March 25, 2012

Our mission is to help our users successfully engage online visitors in real-time. To exceed that mission, we are constantly improving our product. Below is a sampling of exciting new features we’ve recently added.

When to Use Proactive Invitations in Live Chat

March 19, 2012

While attracting visitors to your website is essential for any online business, too often businesses neglect how visitors are treated once they arrive at a site. If you owned a brick-and-mortar establishment, would you let your customers go 15 minutes without being attended to? Probably not. So why should the rules be any different in… Read More

Velaro and Get Satisfaction Team Up for the Best Customer Support Tool Available

March 15, 2012

We are excited to announce that Velaro has integrated with Get Satisfaction to create the single most powerful online customer support tool available. The potent combination of our award-winning live chat software with Get Satisfaction’s unique customer-driven community knowledgebase has reinvented the way businesses will use their online presence to increase conversion rates and ensure… Read More

Google Makes Sweeping Changes, Velaro Ahead of The Game

March 8, 2012

In response to recent changes made by Google to many of its service offerings, Velaro has released an update to its translation feature. This offering is available to all customers free of charge and gives users the ability to select a language of their choice for seamlessly translating chats.

Real-Time Engagement Strategies to Wow Your Visitors

March 1, 2012

Velaro live chat has a ton of features to keep you looking sharp while engaging with your online visitors in real-time. Stay on your A-game with premade messages, and leverage your chat transcripts to engage more creatively and wow your visitors.

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