5 Customer Service Rules You Should Never Break
June 15, 2011
Good customer service is always consistent customer service. This week we have prepared a few tips from live help to customer retention. Read on:
June 15, 2011
Good customer service is always consistent customer service. This week we have prepared a few tips from live help to customer retention. Read on:
June 4, 2011
According to a recent study by Pew Internet & American Life Project, 91% of Americans use email, 81% research online, 68% make travel reservations online, and 32% read online blogs. In addition, an estimated 71% of all U.S. adults use online outlets to shop. With such a large portion of society represented on the Internet,… Read More
June 2, 2011
It’s that time of year again. The Internet Retailer Convention & Exhibition (IRCE) is coming to San Diego and we’re going! Every year, IRCE gives e-retailers an opportunity to show off their latest products, services, systems, and brands. With department heads and corporate chiefs from companies of all sizes and industries in attendance, it’s no… Read More